Anti-Testimonials

Claim:

“I already do all of this.”

Response:

“Sure, but is your team doing it? Are you doing it explicitly? Can you identify the actions and orientations needed for leading and following at the same time?”

Claim:

“I’m the one who’s ultimately responsible, so why would I invite all of this frothy collaboration stuff when I’m still the one making the final decision?”

Response:

“You’ll make better decisions if you have more, and more genuine, input from your team.”

Claim:

“This sounds great, but it isn’t a core competency.”

Response:

“Business leaders must now provide the meaningful relationships workers demand, the innovation that CEOs call for, and the engagement that everybody wants. Answering these questions, especially where there is dysfunction, is not a luxury. ”